DOM as the backbone of unified commerce

14:00
30 minuten
Presentation
Stage 6
JJ Karambelas OneStock

Unified commerce builds on the promise of omnichannel by creating a single, intelligent platform for managing every aspect of commerce operations. At the heart of this approach is Distributed Order Management - it does more than just route orders. It serves as the control centre of a unified commerce architecture – connecting every channel to every fulfilment node, in real time, with complete transparency.

Using JD Sports as a case study, in this session JJ  will show how DOM is enabling this global powerhouse brand to:

- Expand into international markets
- Transition from rigid custom-built tools to agile systems, able to respond to changing customer demands
- Maximise fulfillment potential to ensure a seamless customer experience
- Build a scalable and resilient infrastructure capable of supporting rapid growth and handling peak activity periods.

Koop tickets

JJ Karambelas

JJ Karambelas supports retailers and brands across Europe in navigating digital transformation through strategic partnerships and modern commerce solutions. With global experience in Distributed Order Management (DOM) and unified commerce, JJ is focused on helping businesses modernise their backend operations. He has a strong interest in profitability, efficiency and customer experience, and has contributed to industry discussions around the shift from relying solely on legacy ERP systems to augmenting the ERP with more flexible, agile technologies. His insights have been featured in retail and tech publications, highlighting the inefficiencies of outdated systems in today's fast-paced commerce environment, and de-risking the path forward.

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